FAQ

  • HOW CAN I RETURN A PURCHASED PRODUCT?

Oh no! Not satisfied with your purchase? Send us an email and we will explain the procedure to send a return or to make an exchange. Attention: Items can be returned as long as they are in the condition in which they were received, that is, with labels and in no way altered. No returns for digital products.

  • MY ORDER IS A GIFT, CAN I INSERT A GREETING CARD OR NOTE?

Sure! Leave everything written in the note at checkout and we will insert a postcard in the package that will leave the recipient speechless! Attention: ask to send the receipt by email if you want to receive it so that the recipient does not see the amount spent.

  • WHEN WILL MY ORDER BE SHIPPED?

Ready-to-ship products are shipped within 48 hours of order confirmation. 

Custom creations have different processing times and can take up to 15 working days. Once the package is entrusted to the carrier, you will receive an email with a code to track the shipment. 

  • HOW CAN I CHOOSE THE RIGHT SIZE? I CAN'T FIND MY SIZE AMONG THE SIZES PROPOSED, WHAT CAN I DO?

In the description (unless it is a one size product) you will find a size chart in cm.

Can't find your size? Write to me and I will make a custom order for you without extra charge :)

Noral Crochet is a crochet design studio founded by Eleonora. Inspired by Mediterranean life and contemporary aesthetics, each collection begins with the idea of ​​creating pieces that are beautiful to make and timeless to wear.

Domande Frequenti - Schemi Digitali

In che formato ricevo lo schema?

In PDF, scaricabile subito dopo l'acquisto via email.

Serve esperienza per seguire lo schema?

È adatto a chi conosce le basi dell'uncinetto. Il livello è indicato nella descrizione del prodotto.

Posso stamparlo?

Sì, il PDF è ottimizzato anche per la stampa.

Ho diritto a un rimborso?

Essendo un prodotto digitale, non è previsto rimborso dopo il download.