FAQ

  • HOW CAN I RETURN A PURCHASED PRODUCT?

Oh no! Not satisfied with your purchase? Send us an email and we will explain the procedure to send a return or to make an exchange. Attention: Items can be returned as long as they are in the condition in which they were received, that is, with labels and in no way altered. No returns for digital products.

  • MY ORDER IS A GIFT, CAN I INSERT A GREETING CARD OR NOTE?

Sure! Leave everything written in the note at checkout and we will insert a postcard in the package that will leave the recipient speechless! Attention: ask to send the receipt by email if you want to receive it so that the recipient does not see the amount spent.

  • WHEN WILL MY ORDER BE SHIPPED?

Ready-to-ship products are shipped within 48 hours of order confirmation. 

Custom creations have different processing times and can take up to 15 working days. Once the package is entrusted to the carrier, you will receive an email with a code to track the shipment. 

  • HOW CAN I CHOOSE THE RIGHT SIZE? I CAN'T FIND MY SIZE AMONG THE SIZES PROPOSED, WHAT CAN I DO?

In the description (unless it is a one size product) you will find a size chart in cm.

Can't find your size? Write to me and I will make a custom order for you without extra charge :)

Hi! I'm Eleonora, the creative behind the Noral Crochet brand.

I am a woman from Brianza passionate about crochet. My first contact with crochet was when I was little, my grandmother taught me to knit and my mother to crochet so this world has always had a great impact on me.

As I grew up, I couldn't stop drawing projects with this technique.

I started crocheting very simple accessories and then moved on to more complex pieces.

I love creating unique pieces that bring a smile to the face of the wearer.

I chose to use only the highest quality, natural yarns, without synthetic fibres.

The goal is to create garments that can be loved and worn over time, with the awareness of having in your hands a unique product, made and cared for down to the smallest details.

Thanks to my patterns, my online courses and social networks, there are thousands of crocheters around the world with whom I share my passion for crochet.

Together we have formed a great community that continues to grow.

I will be your crochet teacher

I'm sure when you saw my work you thought "I'm not capable and I don't have enough time or patience".

This is why I am here, to teach you everything I know about the world of crochet.

I have put all my effort into creating quality and very easy to understand courses and templates so that anyone can do them.

I hope you like them as much as I do!

Can you imagine the satisfaction it gives when someone likes something you wear and says: Well, I made that!

Thanks to my patterns, my online courses and social networks, there are thousands of crocheters around the world with whom I share my passion for crochet.

Together we have formed a great community that continues to grow.